1. Refund Eligibility
We offer refunds under the following circumstances:
- Service not delivered within promised timeframe
- Significant deviation from service description
- Technical issues preventing service delivery
- Cancellation before service commencement
2. Refund Process
To request a refund:
- Contact our support team within 7 days of service delivery
- Provide order details and reason for refund
- Submit any relevant documentation
- Allow up to 5 business days for review
3. Refund Timeframes
Once approved, refunds are processed as follows:
- Credit card payments: 5-10 business days
- Bank transfers: 3-5 business days
- Other payment methods: varies by provider
4. Non-Refundable Items
The following are not eligible for refunds:
- Completed and delivered services
- Services cancelled after delivery began
- Additional services or add-ons
5. Contact Information
For refund-related inquiries, please contact us at:
Phone number: 917-575-2019